Section 1: Install Horizon (with View) Server Components |
Describe and differentiate between component functions and features |
Knowledge:
- Describe hardware and software requirements for installation
- Explain functionality of the following components:
-
Connection server
-
View Composer
-
Replication server
-
Security server
- Describe the Horizon View agent
- Differentiate Horizon View client access options
Tools:
- Horizon View Administration Guide
- Horizon View Installation Guide
- VMware Horizon Reference Architecture
- Horizon View Administrator
|
Install Horizon (with View) Composer Server |
Knowledge:
- Explain Horizon View Composer database and connectivity
- Describe View Composer service and dependencies
- Navigate the Horizon View Composer installation wizard
- Determine when to install Horizon View Composer in stand-alone mode
Tools:
- Horizon View Installation Guide
- Horizon View Security Guide
- Horizon View Administration Guide
- Horizon View Architecture Planning Guide
- Horizon View Administrator
|
Install Horizon (with View) Connection Server |
Knowledge:
- Determine required firewall rules
- Install Horizon View Connection servers
- Differentiate between standard and replica servers
Tools:
- Horizon View Installation Guide
- Horizon View Security Guide
- Horizon View Administration Guide
- Horizon View Administrator
|
Install Horizon (with View) Security Server |
Knowledge:
- Determine required firewall rules
- Configure Horizon View security server pairing
- Navigate the View Connection server installation wizard
Tools:
- Horizon View Installation Guide
- Horizon View Security Guide
- Horizon View Administration Guide
- Horizon View Administrator
|
Prepare Environment for Horizon (with View) |
Knowledge:
- Explain characteristics of required Active Directory domain accounts, groups, and permissions
- Identify and describe the Group Policy Object template files
- Describe Organizational Units for machine accounts
- Verify trust relationships
- Describe DHCP requirements for Horizon View desktops
Tools:
- Horizon View Installation Guide
- Horizon View Security Guide
- Horizon View Administration Guide
- Setting Up Desktop and Application Pools in Horizon
- Horizon View Administrator
|
Install, Configure and Manage vRealize Operations Manager For Horizon |
Knowledge:
- Describe software requirements for vRealize Operations Manager for Horizon View
- Create an instance of the vRealize Operations Manager for Horizon View adapter
- Install and configure a Horizon Broker agent
- Reference View dashboards and reports
Tools:
- VMware vRealize Operations for Horizon Administrator Guide
- VMware vRealize Operations for Horizon Installation
- VMware vRealize Operations for Horizon Security
- Maximizing the Use of VMware vRealize Operations for Horizon
- Horizon View Administrator
|
Section 2: Configure a Horizon (with View) Environment |
Configure Horizon (with View) Composer |
Knowledge:
- Describe default port settings for View Composer
- Determine domain accounts used for QuickPrep
- Determine the vCenter™ Server host system
- Identify necessary account domain permissions and domain trust relationships
- Enable View Composer from View Administrator and add domain account(s)
Tools:
- Horizon View Installation Guide
- Horizon View Administration Guide
- Horizon View Architecture Planning Guide
- Horizon View Administrator
|
Configure Horizon (with View) |
Knowledge:
- Explain the purpose of and configure the Events database
- Enable Horizon View Storage Accelerator
- Configure and modify Horizon View global settings
- Modify Horizon View security server settings
- Describe virtual printing services and architecture
- Enable disk space reclamation
- Configure the following:
-
SSL
-
Syslog server
-
External URL settings
-
Default roles
-
Custom roles
-
Required permissions
-
Display protocol settings
-
Location aware printing
-
Profile store for Persona management
-
Virtual profile group policies
Tools:
- Horizon View Installation Guide
- Horizon View Administration Guide
- Horizon View Architecture Planning Guide
- Horizon View Administrator
- Horizon View ADM files
- sviconfig.exe
|
Configure PCoIP/RDP Protocol Settings |
Knowledge:
- Configure HTML access
- Describe protocol requirements
- Locate ADM template files
- Explain GPO settings
- Configure flash quality and throttling
- Configure 3D rendering capabilities
Tools:
- Horizon View Administration Guide
- Horizon View Architecture Planning Guide
- Horizon View Administrator
- Horizon View ADM files
|
Configure and Manage Security in Horizon (with View) |
Knowledge:
- Import certificates
- Enable certificate-based authentication
- Identify authentication requirements for RSA, Smart Cards, and RADIUS
- Configure SAML authenticator
- Create Horizon View access groups for delegated administration and roles
- Create and assign delegated administrative roles
- Configure clipboard redirection
Tools:
- Horizon View Installation Guide
- Horizon View Security Guide
- Horizon View Administration Guide
- Horizon View Administrator
|
Create ThinApp applications and a ThinApp repository |
Knowledge:
- Create VMware ThinApp applications
- Create file shares
- Assign permissions to the file shares
- Verify MSI streaming settings in the package.ini files
- Determine necessary VMware ThinApp package components to put on the share
- Assign VMware ThinApp applications to pools
Tools:
- Horizon View Installation Guide
- Horizon View Administration Guide
- VMware ThinApp User’s Guide
- VMware ThinApp Reference Architecture Guide
- Horizon View Administrator
|
Configure Horizon View Cloud Pod Architecture |
Knowledge:
- Enable and configure a multi-site/pod deployment
- Configure global/user entitlements
- Configure home sites
Tools:
- Administering Horizon View Cloud Pod Architecture
- Horizon View Administrator
|
Section 3: Create and Configure Pools |
Configure Automated Pools using linked clones |
Knowledge:
- Identify floating vs. dedicated assignments
- Identify and configure the following:
-
Optional disk settings
-
Pool settings
-
3D renderer
-
Provisioning settings
-
Base image and snapshots
-
vCenter Server resource settings
-
Advanced storage settings
-
Guest customization settings (e.g., QuickPrep, Sysprep)
Tools:
- Horizon View Administration Guide
- Setting Up Desktop and Application Pools in Horizon
- Horizon View Administrator
|
Configure Automated Pools using full clones |
Knowledge:
- Identify floating vs. dedicated assignments
- Identify and configure the following:
-
Pool settings
-
3D renderer
-
Provisioning settings
-
Templates
-
vCenter Server resource settings
-
Advanced storage settings
-
Guest customization settings
Tools:
- Horizon View Administration Guide
- Setting Up Desktop and Application Pools in Horizon
- Horizon View Administrator
|
Configure Manual Pools |
Knowledge:
- Determine and configure pool settings
- Describe and configure desktop sources
- Given a scenario, manually configure pool resources
Tools:
- Horizon View Administration Guide
- Setting Up Desktop and Application Pools in Horizon
- Horizon View Administrator
|
Build and Customize Desktop Images |
Knowledge:
- Perform OS optimizations
- Perform installation of View Agent and VMware Tools
- Configure virtual machine hardware
- Create and manage snapshots
- Create customization specifications
Tools:
- Horizon View Administration Guide
- Horizon View Installation Guide
- Windows XP Deployment Guide
- VMware Horizon with View Optimization Guide for Windows 7 and Windows 8
- Horizon View Administrator
|
Configure RDSH (Remote Desktop Session Host) Application Pools |
Knowledge:
- Configure Remote Desktop Services (RDS) farms
- Configure RDS desktop settings
- Given a scenario, configure and edit application pool settings
Tools:
- Setting Up Desktop and Application Pools in Horizon
- Horizon View Administration Guide
- Horizon View Administrator
|
Section 4: Troubleshooting Horizon (with View) |
Troubleshoot Desktop Imaging Issues |
Knowledge:
- Troubleshoot problems with Quickprep/Sysprep
- Determine appropriate stems needed to remedy template issues
- Given a scenario, remedy end user access issues
Tools:
- Horizon View Administration Guide
- Horizon View Installation Guide
- Windows XP Deployment Guide
- VMware Horizon with View Optimization Guide for Windows 7 and Windows 8
- Horizon View Administrator
|
Troubleshoot Account and Permissions |
Knowledge:
- Troubleshoot issues with user accounts
- Remedy entitlement issues
- Given a scenario identify and remedy permission issues
Tools:
- Horizon View Administration Guide
- Horizon View Installation Guide
- VMware Horizon with View Optimization Guide for Windows 7 and Windows 8
- Horizon View Administrator
|
Troubleshoot connectivity between Horizon (with View) components |
Knowledge:
- Troubleshoot Horizon View client connectivity issues
- Troubleshoot Horizon View client protocol connectivity issues
- Troubleshoot desktop connectivity issues
- Generate and analyze log bundles
Tools:
- Horizon View Administration Guide
- Horizon View Installation Guide
- Horizon View Administrator
|
Troubleshoot PCoIP Configuration |
Knowledge:
- Monitor PCoIP session statistics
- Troubleshoot network packet loss and performance issues
- Optimize visual settings
Tools:
- Horizon View Administration Guide
- Horizon View Architecture Planning Guide
- PCoIP Network Optimization Guide
- Horizon View Administrator
- Horizon View ADM files
|
Section 5: Install, Configure, and Manage VMware Mirage |
Install and Configure VMware Mirage Components |
Knowledge:
- Identify firewall requirements for VMware Mirage
- Install VMware Mirage Management server and console
- Install VMware Mirage Web Manager
- Install VMware Mirage server
- Install VMware Mirage Gateway server
- Install and configure file portal
- Configure the following:
Branch Reflector
Role-based delegations
Driver library and profiles
SSL
User State Migration Tool (USMT)
Storage volumes
Tools:
- VMware Mirage Administration Guide
- VMware Mirage Installation Guide
- VMware Mirage Web Manager Guide
- Image Management for View Desktops using VMware Mirage
- VMware Mirage Management console
|
Manage Layers |
Knowledge:
- Capture and update the App and Base layers
- Assign Base and App layers
- Given a scenario, determine the appropriate layer configuration to meet the customer requirements
Tools:
- VMware Mirage Administration Guide
- VMware Mirage Management console
|
Manage Endpoints |
Knowledge:
- Create and manage upload policies
- Restore snapshots
- Create, manage, and archive collections
- Install the Mirage Client
- Migrate and centralize endpoints
Tools:
- VMware Mirage Administration Guide
- VMware Mirage Management console
|
Section 6: Install, Configure, and Manage VMware Workspace Portal |
Install VMware Workspace Portal |
Knowledge:
- Describe minimum hardware and software requirements
- Determine firewall requirements
- Understand forward and reverse DNS requirements for VMware Workspace virtual appliances
- Create IP pools
- Deploy OVA/OVF files
- Configure initial installation (console, web)
- Setup external database
- Setup high availability
Tools:
- VMware Workspace Portal Reviewer’s Guide
- Installing and Configuring VMware Workspace Portal
- VMware Workspace Portal Administrator’s Guide
- vSphere Virtual Machine Administration Guide
- VMware Workspace Admin Console
|
Configure VMware Workspace Portal |
Knowledge:
- Configure the following:
-
High availability
-
SSL certificates
-
NTP
-
Users and groups
-
Web links and SaaS application authentication
-
VMware ThinApp access and delivery
-
Approvals
Tools:
- Installing and Configuring VMware Workspace Portal
- VMware Workspace Portal Administrator’s Guide
- VMware Workspace Portal End User Guide
- VMware Workspace Admin Console
|
Manage VMware Workspace Portal |
Knowledge:
- Define and promote administrators
- Package VMware ThinApp applications
- Entitle and deploy applications
- Enable Horizon View desktop access through VMware Workspace Portal
- Configure reporting for usage and entitlement
- Deploy and update VMware Workspace Portal clients
Tools:
- Installing and Configuring VMware Workspace Portal
- VMware Workspace Portal Administrator’s Guide
- Setting Up Resources in VMware Workspace Portal
- VMware Workspace Portal End User Guide
- VMware Workspace Admin Console
|