Salesforce Plat-Admn-201 Certification Exam Sample Questions

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Salesforce Plat-Admn-201 Sample Questions:

01. Universal Containers has an existing time-based workflow rule that sends a follow-up email to the customer two days after a case is closed. The system administrator wants to verify that the rule is functioning correctly.
Which queue should the system administrator view to monitor pending workflow actions?
a) Time-Based Workflow queue
b) Background Jobs Queue
c) Mass Email Queue
d) Outbound Messaging Delivery Queue
 
02. Which two actions allow the system administrator to limit Chatter access to a subset of Salesforce users during roll-out?
(Choose 2 answers)
a) Add the subset of users to the company-wide Chatter group.
b) Create a permission set with the "Enable Chatter" permission for the subset of users.
c) Create an email invitation for the subset of users.
d) Edit a profile to "Enable Chatter" for the subset of users.
 
03. A sales rep creates and edits Salesforce records from the Outlook integration.
When are validation rules enforced on those records?
a) Only when the record is edited in the Salesforce web app
b) Every time a user views a record
c) Every time a record is saved, whichever client made the change
d) Only when a record is first created
 
04. Ursa Major Solar is importing data, and many of the records do not meet the org's data validation criteria.
What will occur?
a) The import process will fail, but only for the records with invalid data.
b) The import process will require user authorization in order to import the invalid records.
c) The import process will abort when it encounters the first invalid record.
d) The import process will ignore the data validation criteria.
 
05. What are two capabilities of Salesforce Knowledge?
(Choose 2 answers)
a) Any user can write and publish articles.
b) Knowledge articles are always publicly available to customers.
c) Knowledge articles integrate with the Service Console.
d) Users can rate how helpful an article is.
 
06. An administrator at Ursa Major Solar is converting a lead and needs custom lead data to be carried onto the contact that conversion creates. What should the administrator do?
a) Use Data Loader to move the custom lead data.
b) Map the custom lead fields to custom contact fields.
c) Use the lead conversion wizard to select the fields.
d) Map the custom lead fields to standard contact fields.
 
07. Ursa Major Solar has a private sharing model on opportunities. Leadership has asked the administrator to create a new custom object that tracks customer payment information and links to the opportunity. Only users with access to the opportunity should be able to see records on the new object.
What should the administrator create to achieve this goal?
a) A lookup relationship with profile permissions
b) A lookup relationship with a criteria-based sharing rule
c) A master-detail relationship with profile permissions
d) A master-detail relationship with a criteria-based sharing rule
 
08. Ursa Major Solar needs to fulfill the following requirements:
- A custom object must be created to capture account survey data.
- Users need the ability to select an account from the survey record and to view the related surveys on the account record.
Which two actions should the administrator configure to meet these requirements?
(Choose 2 answers)
a) Create a lookup relationship field on the survey object.
b) Put the account related list on the survey page layout.
c) Create a lookup relationship field on the account object.
d) Put the survey related list on the account page layout.
 
09. The administrator at Cloud Kicks has a flow that makes several updates to contacts as they are created. When the contact status is New and the contact's email is known, the administrator would also like a welcome email to be sent.
What should the administrator do to complete this requirement?
a) Create a workflow rule with email alert to send the email.
b) Update the flow with a decision to send the email when needed.
c) Update the flow with a formula to send the email when needed.
d) Create a process builder with email alert to send the email.
 
10. Which Salesforce tool should an administrator use to understand all of the configuration changes made in the org between January 1 and July 1?
a) Setup Audit Trail
b) Debug log
c) Network access settings
d) Custom report type

Answers:

Question: 01
Answer: a		 Question: 02
Answer: b, d		 Question: 03
Answer: c		 Question: 04
Answer: a		 Question: 05
Answer: c, d
Question: 06
Answer: b		 Question: 07
Answer: c		 Question: 08
Answer: a, d		 Question: 09
Answer: b		 Question: 10
Answer: a

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