01. At Larkspur Logistics, the Freight Claim custom object has a Private organization-wide default, and Grant Access Using Hierarchies is enabled for the object. An owner-based sharing rule shares every claim owned by the Claims Desk role with the Audit Reviewers public group at Read Only. The group was created with its default settings. The Claims Desk role sits in a different branch of the role hierarchy from Priya, who is directly above two members of Audit Reviewers but is not a member herself. Nothing else shares claims with her.
What access does Priya have to claims owned by the Claims Desk role?
a) No access, because a sharing rule reaches only the users who are direct members of its target group
b) Read/Write, because managers receive edit rights over records shared with their direct reports
c) Read Only, because the group's hierarchy setting extends its shared access to the managers above its members
d) Read Only, but only on the claims her two reports have opened since the rule was created
02. Kestrel Energy has eleven record-triggered flows on the Case object, built by different teams. Before changing one, the administrator wants a single view of every record-triggered flow on Case, grouped by when it runs and showing its order.
Which tool should the administrator use?
a) Setup Audit Trail
b) Flow Trigger Explorer
c) Paused and Failed Flow Interviews
d) Process Automation Settings
03. A sales director at Ardent Biotech saves an Open Pipeline report in a folder that is shared with the whole sales team with Viewer access. Two sales reps run the report at the same moment and get different numbers of rows, and one of them sees a column that the other does not.
What explains these differences?
(Choose 2 answers)
a) Each rep sees only the opportunity records that their own sharing access allows
b) The report runs with the director's access, because she created and saved it
c) Viewer access shows each rep a cached copy of the results from their last run
d) Viewer access limits each rep to the columns they added to the report themselves
e) A field hidden by a rep's field-level security does not appear in that rep's results
04. Granite Peak Construction tracks projects in a custom Project object. Large projects are broken into sub-projects, and each sub-project must point to the one larger Project record it belongs to.
How should the administrator model this?
a) A master-detail field on Project that points to Project
b) A hierarchical relationship field on the Project object
c) A junction object with two master-detail fields to Project
d) A lookup field on Project that points to Project
05. On the Account record page at Solstice Media, the Cases related list is long and mostly closed cases. Account managers want the page to show only the account's open cases, with columns chosen for them, while the page layout stays unchanged for other uses.
Which standard component should the administrator add to the Account record page?
a) Dynamic Related List - Single, filtered to open cases
b) Related List Quick Links, including Cases
c) Related List - Single, set to Cases
d) List View, set to an Open Cases list view of the Case object
06. Ashford Credit validated an inbound change set in production on Monday. The validation ran the Apex tests and passed with sufficient code coverage. The release window opens on Wednesday, nothing has been deployed to production since the validation, and the team wants the deployment to finish as quickly as possible.
What should the administrator do on Wednesday?
a) Deploy the change set again and choose to run all Apex tests in the org
b) Upload a new copy of the change set, because a validated one can no longer deploy
c) Deploy with the Default test option, which skips Apex tests in production
d) Use Quick Deploy on the validated change set, which deploys it without rerunning Apex tests
07. Bluefin Analytics' security team has written its own standards for password policy and session settings, and some are stricter than the Salesforce defaults. The administrator wants Health Check to score the org against these company standards and flag every setting that falls short.
What should the administrator do?
a) Edit the values in the Salesforce Baseline Standard
b) Compare the Setup Audit Trail against the standards each month
c) Import a custom baseline into Health Check
d) Review the Release Updates page for settings that differ
08. Northstar Clinics' Referral record page uses Dynamic Forms, and the Referring Provider field is marked Required in its properties on that page. Referrals are also loaded nightly with Data Loader, and some arrive with no referring provider. Every referral, however it is created, must have the field filled in.
What should the administrator do?
a) Also mark the field Required on the Referral page layout
b) Create a validation rule that rejects a referral with no provider
c) Mark the field Required on the action layout used to create referrals
d) Remove Edit access on the field for the integration user's profile
09. Harborview Hotels uses a Private organization-wide default for Account, Opportunity and Case. An owner-based account sharing rule already gives the Revenue Analysts role Read Only access to accounts owned by the Group Sales role. The cases on those accounts are owned by support agents. The analysts now need Read Only access to the cases on those same accounts, no access to cases on other accounts, and no new access to opportunities.
How should the administrator meet this requirement?
a) Set Case Access to Read Only on the existing account sharing rule
b) Change the Case organization-wide default to Controlled by Parent so cases follow account access
c) Create an owner-based case sharing rule from the Group Sales role to the Revenue Analysts role
d) Grant the Revenue Analysts role access to view the cases on accounts its users own
10. Riverstone Appliances enables partner users for its distributor accounts on a partner Experience Cloud site. The Bayview Distributors partner account is owned by Lena, an internal channel manager, and Bayview's partner users hold that account's partner roles. The Opportunity organization-wide default is Private, and no sharing rules or teams apply.
Which internal users can see opportunities owned by Bayview's partner users?
a) Only Lena, because she is the owner of the partner account record
b) No internal users, because records owned by partner users stay within the partner account
c) Every internal user, because partner opportunities are shared with the whole company
d) Users in Lena's role and the roles above it