Salesforce Plat-Admn-301 Certification Exam Sample Questions

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Salesforce Plat-Admn-301 Sample Questions:

01. An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports. Which three recommendations should the administrator make?
Choose 3 answers
a) Reduce the amount of objects per export
b) Request a backup file every 5 days
c) Keep deleted record counts to a minimum
d) Unselect the recycle bin in the object export option
e) Deselect 'Include images, documents, and attachments' in the export
 
02. What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?
a) Workflow Rule Field Change
b) Screen Row
c) Batch Update
d) Before save How Trigger
 
03. Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.
How will this impact users when reading, editing, or reporting on Accounts?
a) Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.
b) Users will need the View Encrypted Data permission to edit the field.
c) Users will need the View Encrypted Data permission to edit the field.
d) Encrypted fields can be added to a list view and rule filters.
 
04. The VP of Marketing is launching campaigns in each region to target accounts that do not have open opportunities. What reporting solutions can an administrator set up to assist with this?
a) Joined report
b) Cross filter
c) Reporting snapshot
d) Standard filter
 
05. How would an administrator ensure that users are not able to edit account records owned by other users?
a) Set the organization wide default for accounts to Public Read Only.
b) Override the Edit button on the account object with an Apex trigger to limit edit access to account owners only
c) Set the organization wide default for accounts to Public Read/Write
d) Remove edit access from the account object on the user profile.
 
06. AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?
a) Assignment Rules
b) Workflow Rules
c) Auto-Response Rules
d) Escalation Rules
 
07. Which is NOT an option for customizing Sales force Content?
a) Customer fields
b) Workflow Rules
c) Workspace permissions
d) Validation Rules
 
08. Cloud Kicks is looking for a way to back up its data dally. What should the administrator recommend?
a) Use an ETL tool that can be scheduled to extract the data and push it to the target destination
b) Set up Salesforce's Data Export Service and store the data In the target destination.
c) Extract the data with the Import Wizard and push it to the target destination.
d) Schedule a report and have the data emailed to the admin to put In the target destination.
 
09. Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated. What should the administrator do to resolve this issue?
a) Schedule Apex jobs.
b) Delete all workflow rules.
c) Consolidate automation tools.
d) Add an invocable process
 
10. Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted.
How could the administrator troubleshoot this?
a) Ensure the approval step has an associated action
b) Review the system log to determine the root cause.
c) Use workflow to email the administrator if the process fails.
d) Ensure the user record has an assigned active manager.

Answers:

Question: 01
Answer: a, c, e		 Question: 02
Answer: d		 Question: 03
Answer: c		 Question: 04
Answer: b		 Question: 05
Answer: a
Question: 06
Answer: a		 Question: 07
Answer: b		 Question: 08
Answer: a		 Question: 09
Answer: c		 Question: 10
Answer: d

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