Salesforce OmniStudio Consultant Certification Exam Sample Questions

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Salesforce OmniStudio Consultant Sample Questions:

01. Which OmniStudio tool is optimized for performance and minimizes configuration time?
a) Calculation Procedure
b) DataRaptor Extract
c) Integration Procedure
d) DataRaptor Turbo Extract
 
02. An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?
a) DataRaptor Transform Action
b) Integration Procedure Action
c) DataRaptor Post Action
d) HTTP Action
 
03. In an Integration Procedure, what group element will control whether an individual action executes?
a) Loop Block
b) Try-Catch Block
c) Conditional Block
d) Cache Block
 
04. When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan. Which OmniStudio tool could a consultant recommend to get the discounted rate?
a) OmniStudio Action
b) DataRaptor Turbo
c) DataRaptor Transform
d) Calculation Matrices
 
05. Which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers
a) To determine the list of products to display to a customer
b) To apply the correct factor when determining a cost
c) To retrieve text data and convert it to an integer
d) To return output that is calculated differently based on the date
 
06. How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?
a) Configure the Save property
b) Configure a Resume Step
c) Use an Integration Procedure
d) Use a DataRaptor Post Action
 
07. What is the purpose of the Messaging element in OmniScript?
a) Trigger an event to external data sources based on logical conditions
b) Display a custom styled message
c) Display a warning to users based on logical conditions
d) Send email/text to users based on logical conditions
 
08. What business problem does DataRaptor solve?
a) It guides humans through a complex business process.
b) It allows developers to create complex API queries declaratively.
c) It combines multiple steps and processes into a single server call.
d) lt removes the need to code data mappings for data transformations.
 
09. When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?
a) Integration Procedure
b) DataRaptor
c) Calculation Procedure
d) OmniStudio Action
 
10. How many levels deep can reusable OmniScripts be nested?
a) 1
b) 2
c) 5
d) Unlimited

Answers:

Question: 01
Answer: d		 Question: 02
Answer: b		 Question: 03
Answer: c		 Question: 04
Answer: d		 Question: 05
Answer: b, d
Question: 06
Answer: a		 Question: 07
Answer: c		 Question: 08
Answer: d		 Question: 09
Answer: b		 Question: 10
Answer: a

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