Salesforce Plat-UX-102 Certification Exam Sample Questions

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Salesforce Plat-UX-102 Sample Questions:

01. What is the frist step of the App Lifecycle?
a) Test
b) Develop
c) Build Release
d) Plan Release
e) Test Release
 
02. A Cloud Kicks (CK) strategy designer is leading a project to create a new customer experience with digital and environmental touchpoints. The stakeholders want to understand how the designer is proposing CK will deliver the experience. which tool should they use to explore the collaboration, structure, and processes that will be required?
a) Service blueprint
b) Journey map
c) Empathy map
d) Competitive Analysis
 
03. Which two types of Report Types exist in Salesforce?
a) Basic and Custom
b) Dynamic and Passive
c) Standard and User-based
d) Standard and Custom
 
04. A cross-disciplinary design team is looking at an affinity map of insights. Which question should the team use to prioritize and turn them into design opportunities?
a) What constraints would we have to overcome?
b) Why is this insight valuable?
c) Do we have the capability to develop this?
d) How does this insight align with our competitors' strategies?
 
05. How are the different models of users called under the pre-planning process for a Salesforce integration?
a) Key Personas
b) Roles
c) Profiles
d) Super Users
 
06. Which Formula function can be used to output text?
a) CURRENCYRATE
b) MINUTE
c) BEGINS
d) ABS
 
07. In listening to its customer and influencers Cloud Kicks (CK) identifies a design opportunity to create a more sustainable sneaker Which additional topics should CK consider before framing the design challenge as a How Might We question?
a) Shareholder priorities and design team capabilities
b) Potential market sire and supply chain costs
c) Business drivers and signals of success
d) Website traffic and social media engagement trends
 
08. During requirements discovery for a new mobile app for Cloud Kicks, different business units are proposing conflicting requirements for some of the key use cases. which methodology should be used to resolve conflicts and promote consensus?
a) Journey Mapping
b) SWOT Analysis
c) Prioritization Matrix
d) Stakeholder Interviews
 
09. Which is the Report Format that allow users to summaries by both Rows and Columns?
a) Summary
b) Tabular
c) Joined Reports
d) Matrix
 
10. During the Framing and Scoping process, which of the following is the first step for researchers to undertake?
a) Articulate the opportunity for design
b) Understand the need
c) Create a project plan
d) Identify measures of success and potential risk
e) Establish the problem-solving approach

Answers:

Question: 01
Answer: d		 Question: 02
Answer: a		 Question: 03
Answer: d		 Question: 04
Answer: b		 Question: 05
Answer: a
Question: 06
Answer: c		 Question: 07
Answer: b		 Question: 08
Answer: c		 Question: 09
Answer: d		 Question: 10
Answer: b

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