Citrix 1Y0-202 Prep Guide - Section 14

The objectives and examples for 1Y0-202 exam are developed by domain experts based on tasks that relate to manage, maintain, monitor and troubleshoot XenDesktop solutions. We suggest you refer to the objectives and examples listed in this guide to determine which topics will be on the exam, as well as examples of the topics that could be tested. The number of questions asked for each objective relates directly to the importance of that objective and is proportional to how frequently that task is performed.

Citrix CCA-V: Introduction to Supporting and Troubleshooting XenApp/XenDesktop

Objective Examples References
Understand the Citrix troubleshooting methodology
- An Introductions Citrix Troubleshooting Methodology
- Using the Citrix Troubleshooting Methodology
Reference 1

Reference 2

Identify resources to help troubleshoot and resolve issues
- Identify Known and Resolved Issues
- Citrix Docs
- Support
Reference 1

Reference 2
Understand hotfixes and release versions of XenApp and XenDesktop
- Hotfix types
- Downloading hotfixes
Reference 1
Determine which tool to use to troubleshoot an issue
- Event Logs
- Using the XenApp/XenDesktop Management
- Consoles
- Using Studio
- Using Director
- The Citrix Supportability Pack
- VDA Cleanup Utility
- XDPing Tool
- CDF Control
- Scout
- The Citrix Insight Services
- Citrix Call Home Technology
Reference 1

Your Citrix XenApp/XenDesktop Site Redundancy Considerations (1Y0-202) exam final score will be calculated by using grading algorithm. Your grades are calculated using the scores you receive for each item in all the sections. Your response to each question in CCA-V exam is considered independently and will not affect your answer to the next question. To make yourself comfortable with question type and exam pattern, we recommend you to prepare with Citrix 1Y0-202 Certification Practice Exam.

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