Salesforce MC-201 Certification Exam Sample Questions

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Salesforce MC-201 Sample Questions:

01. When reviewing an Email Report, which metrics help evaluate content engagement?
(Choose two)
a) Spam complaints
b) Click rate
c) Time-on-page
d) Forwarded count
 
02. Why might you use a Rule step after a Trigger in an Engagement Studio program?
a) To measure scoring accuracy
b) To evaluate data-driven criteria before the next action
c) To exit prospects from the program
d) To split based on grade
 
03. A user accidentally deletes a custom list and wants to recover it. What two capabilities does the Account Engagement Recycle Bin offer in this situation?
(Choose two)
a) Restore the list within 90 days of deletion
b) Permanently delete the list immediately from the bin
c) Recover the list but not associated prospects
d) Automatically restore the list with all member relationships
 
04. Which list type is best suited for event registration that does not require updating?
a) Dynamic List
b) Static List
c) Completion List
d) Suppression List
 
05. While editing an existing program, which two actions would require pausing and reactivating the Engagement Studio program?
(Choose two)
a) Replacing an email asset
b) Editing step descriptions
c) Removing a trigger
d) Adding a tag to a rule
 
06. You are designing an onboarding Engagement Studio program. Which two elements would you use to personalize the journey based on prospect behavior?
(Choose two)
a) Rule evaluating custom fields
b) Trigger on email click
c) Page action outside Engagement Studio
d) Static list membership
 
07. An administrator updates a mapped field in Salesforce. What must be done to ensure the change is reflected in Account Engagement?
a) Reauthorize the Salesforce connector
b) Wait for the daily sync job to process
c) Re-map the field in Account Engagement
d) Create a new field in Account Engagement
 
08. When setting up a Pardot form, which features help ensure better user experience?
(Choose two)
a) CAPTCHA
b) Dependent fields
c) Field label merging
d) Progressive profiling
 
09. What role does the Email Test feature play when sending Account Engagement emails?
a) Sends the email immediately to a random sample
b) Verifies HTML syntax errors in the browser
c) Sends a test version to selected users for review
d) Provides real-time open and click metrics
 
10. Which two actions are required when creating a custom prospect field in Account Engagement that should sync with Salesforce?
(Choose two)
a) Assign the field to a campaign
b) Define the field’s data type
c) Enable field tracking in analytics
d) Map it to a corresponding Salesforce field

Answers:

Question: 01
Answer: b, d		 Question: 02
Answer: b		 Question: 03
Answer: a, d		 Question: 04
Answer: b		 Question: 05
Answer: a, c
Question: 06
Answer: a, b		 Question: 07
Answer: c		 Question: 08
Answer: b, d		 Question: 09
Answer: c		 Question: 10
Answer: b, d

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