Genesys GEOP-IR Certification Exam Sample Questions

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Genesys GEOP-IR Sample Questions:

01. Which Genesys server does a dedicated ICON for Interaction Recording use as data source?
a) Interaction Server
b) Configuration Server
c) SIP Server
d) Outbound Contact Server
 
02. On which programming language is Recording Processor written?
a) Java
b) Python
c) C++
d) VBScript
 
03. What is the starting point to install the Recording Processor script?
a) the installation wizard
b) the rp executable file
c) the rpconfig.cfg file
d) the Windows command line
 
04. After Genesys Administrator Extension is installed, what file is automatically added to the GAX directory folder?
a) the certificate file
b) the solution definition file
c) the plugin file
d) the installation package
 
05. Which component needs to be installed with the Recording Plug-in to deploy Interaction Recording?
a) Management Framework
b) Genesys Interaction Concentrator
c) Java Development Toolkit
d) Genesys Administrator Extension
 
06. In the deployment of Speechminer, if you want to use Speechminer reports, what component do you need to deploy along with all the reports?
a) MRS Library
b) SQL Server Management Studio
c) SMConfig
d) SM data folders
 
07. What does rcs.properties file contain?
a) Metadata format for mediaFiles
b) Settings for the Web Services connections
c) Settings of the Java Core Extension
d) Recording encryption key-related parameters
 
08. In configuring recording files, on which two criteria is access control for the recording file based?
a) based on the agent that was recorded
b) based on the agent hierarchy
c) based on partitions
d) based on agent privileges
 
09. What operating system does Genesys Web Services support?
a) Windows 2000
b) RedHat Linux 5 and 6
c) Mac OS
d) Unix
 
10. For each record received by InteractionReceiver, Uplatform runs an indexing process. If you will look at Speechminer logs during troubleshooting, to what value must the Waiting for Indexing counter be set?
a) 0
b) 1
c) 2
d) 3

Answers:

Question: 01
Answer: c		 Question: 02
Answer: b		 Question: 03
Answer: d		 Question: 04
Answer: c		 Question: 05
Answer: d
Question: 06
Answer: a		 Question: 07
Answer: d		 Question: 08
Answer: a, c		 Question: 09
Answer: b		 Question: 10
Answer: a

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