Salesforce Agentforce 360 for Public Sector Professional Certification Exam Syllabus

AP-222 Dumps Questions, AP-222 PDF, Agentforce 360 for Public Sector Professional Exam Questions PDF, Salesforce AP-222 Dumps Free, Agentforce for Public Sector Official Cert Guide PDF, Salesforce Agentforce for Public Sector Dumps, Salesforce Agentforce for Public Sector PDFThe Salesforce AP-222 exam preparation guide is designed to provide candidates with necessary information about the Agentforce 360 for Public Sector Professional exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Salesforce Accredited Agentforce 360 for Public Sector Professional exam.

It is recommended for all the candidates to refer the AP-222 objectives and sample questions provided in this preparation guide. The Salesforce Agentforce for Public Sector certification is mainly targeted to the candidates who want to build their career in Salesforce Accredited Professional domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Salesforce Accredited Agentforce 360 for Public Sector Professional exam.

Salesforce AP-222 Exam Summary:

Exam Name
 Salesforce Accredited Agentforce 360 for Public Sector Professional
Exam Code AP-222
Exam Price
Registration fee: USD 150
Retake fee: USD 150
Duration 75 minutes
Number of Questions 50
Passing Score 70%
Recommended Training / Books Technical Learning Journeys
Agentforce Public Sector - Implementation Readiness
Schedule Exam Kryterion Webassessor
Pearson Vue
Sample Questions Salesforce AP-222 Sample Questions
Recommended Practice Salesforce Accredited Agentforce 360 for Public Sector Professional Practice Test

Salesforce Agentforce 360 for Public Sector Professional Syllabus:

Section Objectives Weight
Agentforce Public Sector Product-Specific Systems Knowledge
- Document and articulate the business needs, value, and vision of the customer to support their desired business outcomes.
- Given business requirements related to Licenses and Permits, configure the components to manage the lifecycle for internal and external users.
- Given business requirements related to managing Inspections Management, configure the components required to manage the process and outcomes.
- Given a set of business use cases related to implementing grants management, conduct the initial setup and configuration of Grants Management.
- Given the requirements to manage Employee Experience Management, identify the Agentforce Public Sector packages to be configured and deployed to meet the requirements.
- Given a process and requirements, identify repeatable decisions and how they can be built to determine an appropriate use case for the BRE.
- Given requirements to save data from physical documents, assess the need for document processing capabilities and whether to use IDA, IDA/IFR.
- Given a business process and set of requirements recommend and implement eSignature technologies.
- Given requirements related to reporting/analytics, evaluate needs and recommend the appropriate option, Standard Reporting or CRM Analytics.
- Identify the Agentforce Public Sector components that can be configured and deployed to meet the business requirement related to managing an Emergency Response.
 45%
Public Sector Solution Product Configuration:
- Given a set of business requirements, identify the appropriate Omnistudio components that can accomplish those requirements most effectively.
- Given a set of business requirements, identify the appropriate Agentforce Service components to provide based on business requirements.
- Given business requirements for a digital customer experience, select the correct Agentforce Public Sector digital experience offering to meet the requirement.
- Given a repeatable set of business logic, define the correct expression set and logical relationships to select and implement the automation tool.
- Given a business scenario, define the correct steps and tools required to set up an org for Agentforce Public Sector.
- Given a set of business requirements, identify when and how to use action plans to meet those requirements.
 36%
Agentforce Public Sector Implementation Strategies and Best Practices
- Given an implementation project scenario and business requirements, recommend the best
approach to discover and design the optimal solution.
- Given an implementation project scenario, design and document the Agentforce Public Sector solution highlighting solution implementation best practices.
- Given a scenario, recommend approaches and techniques to leverage, and expand upon, the Agentforce Public Sector data model.
- Given a business process, implement the appropriate data sharing and role management solution.
- Given a set of business data requirements, design data management strategy and process to ensure high data quality and a seamless integration.
- Given a customer scenario, map and document the business process, personas, and requirements.
- Given a set of business requirements using Agentforce Public Sector, identify the necessary actions to ensure the solution is secure and can scale.
 19%
Rating: 4.8 / 5 (111 votes)