Salesforce Agentforce Sales Consultant Certification Exam Syllabus
The Salesforce Sales-Con-201 exam preparation guide is designed to provide candidates with necessary information about the Agentforce Sales Consultant exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Salesforce Certified Agentforce Sales Consultant exam.
It is recommended for all the candidates to refer the Sales-Con-201 objectives and sample questions provided in this preparation guide. The Salesforce Agentforce Sales Consultant certification is mainly targeted to the candidates who want to build their career in Salesforce Consultant domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Salesforce Agentforce Sales Consultant exam.
Salesforce Sales-Con-201 Exam Summary:
|
Exam Name
|
Salesforce Agentforce Sales Consultant |
| Exam Code | Sales-Con-201 |
| Exam Price |
Registration fee: USD 200 Retake fee: USD 100 |
| Duration | 105 minutes |
| Number of Questions | 65 |
| Passing Score | 73% |
| Recommended Training / Books | Prepare for your Agentforce Sales Consultant Certification |
| Schedule Exam | |
| Sample Questions | Salesforce Sales-Con-201 Sample Questions |
| Recommended Practice | Salesforce Certified Agentforce Sales Consultant Practice Test |
Salesforce Agentforce Sales Consultant Syllabus:
| Section | Objectives | Weight |
|---|---|---|
| Sales Lifecycle |
- Given business requirements, metrics, key performance indicators, or business challenges, determine the optimal solution in Agentforce Sales.
- Given a scenario, discuss common sales and marketing processes and anticipate key implementation considerations.
Identify when to use Agentforce Sales features and related products such as Sales Engagement, - Salesforce Inbox, Enterprise Territory Management, Opportunity Forecasting, Agentforce Sales Einstein, and generative/predictive AI.
- Identify ways to transform business outcomes and sales KPIs into reports and dashboards.
|
20% |
| Consulting and Implementation Strategies |
- Prior to an implementation, assess user experience, communication plan, training, and change management, and establish metrics that measure success.
- During an implementation, outline and apply appropriate deployment considerations.
- Post-implementation, determine how to respond to low adoption and changing business requirements, user access and plan for continuous improvement.
- Leverage the project management lifecycle to deliver a successful solution on time and within scope.
- Conduct discovery workshops, analyze business requirements, define solutions, and prioritize use cases.
|
25% |
| Practical Application of Agentforce Sales Expertise |
- Given a set of requirements, construct an end-to-end sales process within Salesforce that supports the business from Lead to Opportunity to Quote to Close.
- Given a scenario, determine when it’s appropriate to extend declarative development with custom development, third-party applications, Salesforce products, or productivity tools (email integrations, Slack, Salesforce Mobile).
- Given a set of business requirements, identify the appropriate security model (sharing rules, role hierarchy, Account Teams, Opportunity Teams, permission sets, permission set groups).
- Outline the capabilities, use cases, and design considerations when implementing Opportunity Products, Products, Price Books, Quotes, and the impact of multi-currency.
- Given a set of requirements, determine how to support different business and sales process scenarios for Campaigns, Leads, and Opportunities.
|
24% |
| Data Management |
- Explain the use cases and considerations for data migrations and integrations.
- Given a scenario, outline the scalability implications of a solution.
- Discuss approaches for managing sales data quality in Salesforce.
|
18% |
| Predictive and Generative AI |
- Understand what generative AI tools are available in Agentforce Sales.
- Understand what predictive AI tools are available in Agentforce Sales. - Identify ethical challenges of AI and apply Salesforce’s Trusted AI Principles to sales scenarios. |
13% |
- Salesforce Consultant Certification |
- Sales-Con-201 Prep Guide |
- Sales-Con-201 |
- Salesforce Sales-Con-201 Study Guide |
- Sales-Con-201 Books |
- Sales-Con-201 Exam Cost |
- Sales-Con-201 Passing Score |
- Sales-Con-201 Syllabus |
- Sales-Con-201 Agentforce Sales Consultant |
- Salesforce Agentforce Sales Consultant Cert Guide |
- Agentforce Sales Consultant |
- Agentforce Sales Consultant Exam Books |
- Salesforce Certified Agentforce Sales Consultant |
- Agentforce Sales Consultant Certification Syllabus |
- Agentforce Sales Consultant Exam Prep Guide |
- Agentforce Sales Consultant Exam Price |
- Agentforce Sales Consultant Study Guide |
- Agentforce Sales Consultant Training |
- Salesforce Agentforce Sales Consultant Training |
- Agentforce Sales Consultant Certification Cost |
- Salesforce Agentforce Sales Consultant Books |
- Salesforce Agentforce Sales Consultant Certification
