Salesforce AP-204 Certification Exam Sample Questions

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Salesforce AP-204 Sample Questions:

01. A frozen-foods manufacturer's action plan template has four tasks. Promotion Check has Display Order 1 and Inventory Check has Display Order 2. Planogram Check and Freezer Temperature Log were left without a display order. No rep adds tasks during the visit.
In what sequence do the tasks appear on a visit created from this template?
a) Promotion Check, Inventory Check, Freezer Temperature Log and Planogram Check
b) Freezer Temperature Log, Inventory Check, Planogram Check and Promotion Check
c) Promotion Check, Inventory Check, Planogram Check and Freezer Temperature Log
d) Freezer Temperature Log, Planogram Check, Promotion Check and Inventory Check
 
02. An architect at an outdoor-gear manufacturer is weighing a custom point-to-point build against the MuleSoft Accelerator for Consumer Goods to connect its ERP to Consumer Goods Cloud.
What does the accelerator supply for this work?
(Choose 2 answers.)
a) Pre-built APIs for the external systems
b) Published action plan templates for ERP visits
c) Integration templates and connectors
d) Einstein Discovery stories and dashboards
 
03. A personal-care brand runs several promotions each quarter: in-store sampling of a new moisturizer, coupons on shampoo and a stand at a regional trade show. Trade marketing wants to filter its promotion records by the technique used to run each one.
Which Promotion field should hold that value?
a) Category
b) Methods
c) Level
d) Objective
 
04. A kombucha brand is configuring Salesforce Maps Advanced Visit Plans for the reps who cover its health-food stores. Store owners have asked that no store be called on again within a fortnight of the previous call, and the plan must still output Consumer Goods visits.
Which setting addresses the owners' request?
a) The Visit Every Location Once route type
b) Automatic re-optimization of the plan
c) The Hit Target Visit Frequency route type
d) The Days Between Visits route type
 
05. A chewing-gum maker's field managers rank planned visits High, Medium or Low. After a run of checkout-display failures, they want a fourth level, Urgent, for the visits that must be handled first.
What should the admin do?
a) Add an Urgent value to the visit priority
b) Set Priority to High on the affected Retail Store records
c) Create an Urgent Visits retail store group
d) Mark every task on those visits as Is Required
 
06. A hosiery brand's inventory check at department stores lists its five core styles in the sequence set by Display Order 1 to 5 on their store product records. The admin has now added store products for two new styles, Sheer Black and Opaque Navy, with no display order, and their indicator associations carry no display order either.
Where do the visit KPIs for the two new styles appear in the inventory check?
a) Ahead of the five numbered styles, sorted alphabetically
b) Interleaved with the numbered styles by product name
c) After the KPIs of the five numbered styles
d) Nowhere until each new style receives a display order
 
07. A frozen seafood distributor uses Consumer Goods Cloud on the base data model and wants its drivers to work in the way Spring '24 supports. Its operations lead has asked for multi-stop tours planned ahead and run from a driver cockpit in the offline mobile app.
Which approach matches what the Spring '24 base model provides for these drivers?
a) Tours and routes planned in the offline app's driver cockpit
b) Delivery tasks with shipments on each store visit
c) Trip lists generated for each driver's day
d) Maps Advanced Visit Plans routing the van Locations as output
 
08. A sun-care brand pays a pharmacy chain to place its banner beside the payment counter. When the rep opens the promotion check at one pharmacy, the promotion is listed with Payment Counter as its location.
Which record supplies that location?
a) The in-store location on the promotion channel
b) The planogram Image named on the Retail Store KPI
c) The Display and Exhibition value in Methods
d) The promotion's Category of Advertising
 
09. A frozen pizza manufacturer's driver opens the delivery task on a visit to a campus store, but no shipment is listed to select. A shipment with product transfers for that store already exists in the org.
What is the most likely cause?
a) The shipment's Actual Delivery Date was left empty
b) The store's Delivery Frequency Type is set to Monthly
c) The shipment is not linked to the delivery task
d) The product transfers are not yet marked Received
 
10. A skincare company has bought Consumer Goods Cloud for its key account managers, who work in the CG Strategic Sales role and will plan and run visits to beauty retailers. The admin is assigning their Retail Execution permission set license.
Which license should these users receive?
a) Lightning Retail Execution Merchandiser
b) Lightning Retail Execution Plus
c) Lightning Retail Execution Contractor
d) Lightning Retail Execution Starter

Answers:

Question: 01
Answer: d		 Question: 02
Answer: a, c		 Question: 03
Answer: b		 Question: 04
Answer: d		 Question: 05
Answer: a
Question: 06
Answer: c		 Question: 07
Answer: b		 Question: 08
Answer: a		 Question: 09
Answer: c		 Question: 10
Answer: b

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