We have prepared Salesforce Nonprofit Cloud Consultant (NPC) (NP-Con-102) certification sample questions to make you aware of actual exam properties. This sample question set provides you with information about the Nonprofit Cloud Consultant exam pattern, question formate, a difficulty level of questions and time required to answer each question. To get familiar with Salesforce Certified Nonprofit Cloud Consultant (NPC) exam, we suggest you try our Sample Salesforce NP-Con-102 Certification Practice Exam in simulated Salesforce certification exam environment.
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Salesforce NP-Con-102 Sample Questions:
01. The fundraising team needs to recognize board members who influenced gifts, even though they are not the primary donor. Which feature supports this?
a) Engagement Plans
b) Soft Credits
c) Case Management
d) Gift Acknowledgements
02. Which two practices support sustainable solution design for nonprofits?
(Choose two)
a) Prioritize declarative tools before code customization.
b) Configure all requested features at once for speed.
c) Avoid involving business users in solution decisions.
d) Plan for scalability and data growth over time.
03. A nonprofit is struggling with tracking major gifts and linking them to specific fundraising campaigns. Which feature should you recommend?
a) Soft Credits
b) Outreach Source Codes
c) Campaign Hierarchies
d) Action Plans
04. When setting up Nonprofit Cloud, which steps ensure data access and security best practices?
(Choose two)
a) Assign permission sets instead of relying only on profiles.
b) Use public read/write org-wide defaults for all data.
c) Implement role hierarchy and sharing rules as needed.
d) Create one profile for all staff regardless of function.
05. Which account model is used in Nonprofit Cloud to represent individual donors and households?
a) Business Accounts only
b) Contract Accounts
c) Custom Donor Account Object
d) Person Accounts and Household Accounts
06. A nonprofit wants to automate participant onboarding for case management. Which Salesforce features should you consider?
(Choose two)
a) Entitlement Processes
b) Action Plans
c) OmniStudio guided flows
d) Workflow Rules only
07. When should a nonprofit consider using the Data Processing Engine (DPE)?
a) When needing to run large-scale data transformations or aggregations
b) When configuring donor acknowledgements
c) When building custom triggers
d) When importing small volunteer records via Data Loader
08. During a project kickoff, the nonprofit sponsor asks what the consultant’s role is in aligning technology with the organization’s mission. Which activities should you emphasize?
(Choose two)
a) Prioritizing technology over strategy to speed up delivery
b) Creating custom Apex code before confirming requirements
c) Advising on aligning business processes with Nonprofit Cloud capabilities
d) Leading value mapping workshops with stakeholders
09. You are leading an implementation for a nonprofit with limited Salesforce expertise. They want to track volunteer activities, donor commitments, and program outcomes all at once. What risk should you highlight to the leadership team?
a) A broad scope increases the risk of delayed adoption and change management issues.
b) Salesforce cannot support multiple nonprofit functions in a single org.
c) Donor commitments cannot be tracked in Nonprofit Cloud.
d) Volunteers must be managed in a separate Salesforce org.
10. A nonprofit has implemented Relationship and Affiliation objects. What are correct use cases for these objects?
(Choose two)
a) Use Relationships to model personal ties between two contacts (e.g., spouse).
b) Use Affiliations to model a contact’s connection to an organization (e.g., employee).
c) Use Relationships to assign donation soft credits.
d) Use Affiliations to manage program outcomes.
Answers:
Question: 01
Answer: b |
Question: 02
Answer: a, d |
Question: 03
Answer: c |
Question: 04
Answer: a, c |
Question: 05
Answer: d |
Question: 06
Answer: b, c |
Question: 07
Answer: a |
Question: 08
Answer: c, d |
Question: 09
Answer: a |
Question: 10
Answer: a, b |
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