Genesys GEOP-VP Certification Exam Sample Questions

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Genesys GEOP-VP Sample Questions:

01. To reorganize a deployment, an administrator exported the Configuration Server data, edited it, and imported it back. Afterwards, the GVP reports no longer show any of the older historical data, and some GVP components stop receiving updates to configuration objects they were following.
What explains both symptoms?
a) The import gave the objects new DBIDs
b) The retention policies purged the Reporting Server database during the move
c) Message Server lost the Log Database
d) The edit removed the components' connections to the Reporting Server
 
02. After a maintenance window, an administrator wants the Resource Manager and the Media Control Platforms to start automatically under Management Framework control instead of being started by hand.
Which configuration in Genesys Administrator achieves this for each Application?
a) Add an autostart option set to true in the tenant's gvp.general section
b) Set Auto Restart to true in the Server Info section
c) Add each of the Applications to the Resource Manager's Connections tab
d) List them in the Resource Manager's Tenants field
 
03. One VoiceXML application needs a different value for a Media Control Platform option that can be set dynamically. The value must apply only while that application's sessions run, and the other applications on the same platforms must keep the platform's own setting.
How is this done?
a) Change the option on every platform
b) Set it in that IVR Profile's gvp.policy section
c) Set the value in the Resource Manager Application for the tenant that owns the application
d) Pass a gvp.config parameter from that application's IVR Profile
 
04. An MRCPv1 ASR server used by a Media Control Platform is moving to a new address, so the vrm.client.resource.uri value in its provision section has to change. The deployment has no MRCP Proxy.
How should the administrator make this change?
a) Edit the URI in place while the resource stays connected
b) Remove the resource first and change its URI before reconnecting it
c) Edit the URI and then restart the Resource Manager
d) Add a second same-name resource with the new URI
 
05. While installing a Media Control Platform with the Genesys Deployment Wizard, an engineer has entered the application name, the target host and the working directory, and now reaches the field that asks for a unique connection port for the new application.
What is this port used for once the application is installed?
a) The Resource Manager sends its SIP INVITE requests and SIP OPTIONS health checks to the newly installed platform on it
b) The platform's Reporting Client sends its CDRs, metrics and OR data to the Reporting Server through that port
c) Genesys Administrator, through Solution Control Server, uses it to monitor, start and stop the application
d) Configuration Server pushes new IVR Profiles to the platform on it
 
06. During the post-installation configuration of a new GVP deployment, an engineer working on the Provisioning tab of Genesys Administrator adds SIP Server to the Connections field of the Resource Manager, Supplementary Services Gateway and PSTN Connector Applications.
What do these SIP Server connections enable?
a) Logs and alarms for Solution Control Interface
b) Managing the initiation of outbound calls through SIP Server
c) Delivery of CDRs and metrics
d) Fetching VoiceXML pages through SIP Server
 
07. At a Routing Point, a Universal Routing Server strategy runs a Play Application treatment that collects a caller's account number in a self-service VoiceXML application on GVP. When it ends, the strategy runs a second Play Application treatment, whose application must use that account number. The designer assumes the second application can read the value from the first one's session on the Media Control Platform.
Which evaluation of this design is correct?
a) It works, since both treatments share one session on the platform
b) It fails, since URS cannot run a second treatment on one call
c) It fails, since each treatment is a new SIP call; the strategy must hand the value on
d) It works, provided the strategy sends both of the treatments to one and the same Media Control Platform instance
 
08. In a multi-tenant GVP deployment, SIP Server sends the Resource Manager a request whose Request-URI carries gvp-tenant-id=ClientOne and whose X-Genesys-gsw-ivr-profile-name header names an IVR Profile. The tenant was renamed ClientOne-East last week, and this request still carries the old name.
What does the Resource Manager use to select the tenant for this request?
a) The tenant named in the IVR Profile header
b) Whichever tenant has a name matching the tenant ID in the request
c) The tenant that owns the gateway resource
d) The tenant whose DID Group matches the DNIS
 
09. Calls from one SIP endpoint reach a Media Control Platform through the Resource Manager. The platform sends 200 OK and receives the ACK, but the VoiceXML application does not start; on these calls it starts only when the endpoint later sends a re-INVITE. A SIP trace shows that the initial INVITE and the ACK carried no session description.
Which explanation fits these calls?
a) A media-less dialog was set up, so the application waits for a re-INVITE carrying SDP
b) The Resource Manager held the call until a platform in its group was free
c) The IVR Profile mapping failed, so the default application waited for the re-INVITE
d) The Fetching Module could not fetch the initial page until the re-INVITE made it retry the fetch
 
10. SIP Server is enabled for Media Server Markup Language (MSML) and must have the Media Server in GVP play a treatment to a caller. A consultant is explaining to the operations team which SIP messages SIP Server uses to obtain that service from the media server.
Which sequence does SIP Server use?
a) A SUBSCRIBE to the Resource Manager, then a NOTIFY that starts it
b) A REGISTER to the Resource Manager for the caller, then an INVITE that starts the treatment
c) One INFO message that both connects and starts the treatment
d) An INVITE to set up the connection, then an INFO that starts the treatment

Answers:

Question: 01
Answer: a		 Question: 02
Answer: b		 Question: 03
Answer: d		 Question: 04
Answer: b		 Question: 05
Answer: c
Question: 06
Answer: b		 Question: 07
Answer: c		 Question: 08
Answer: b		 Question: 09
Answer: a		 Question: 10
Answer: d

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