Salesforce Agentforce Communications Professional Certification Exam Syllabus
The Salesforce AP-203 exam preparation guide is designed to provide candidates with necessary information about the Agentforce Communications Professional exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Salesforce Accredited Agentforce Communications Professional exam.
It is recommended for all the candidates to refer the AP-203 objectives and sample questions provided in this preparation guide. The Salesforce Agentforce Communications Professional certification is mainly targeted to the candidates who want to build their career in Salesforce Accredited Professional domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Salesforce Accredited Agentforce Communications Professional exam.
Salesforce AP-203 Exam Summary:
|
Exam Name
|
Salesforce Accredited Agentforce Communications Professional |
| Exam Code | AP-203 |
| Exam Price |
Registration fee: USD 150 Retake fee: USD 150 |
| Duration | 90 minutes |
| Number of Questions | 55 |
| Passing Score | 56% |
| Recommended Training / Books | Communications Cloud Curriculum |
| Schedule Exam |
Kryterion Webassessor PEARSON VUE |
| Sample Questions | Salesforce AP-203 Sample Questions |
| Recommended Practice | Salesforce Accredited Agentforce Communications Professional Practice Test |
Salesforce Agentforce Communications Professional Syllabus:
| Section | Objectives | Weight |
|---|---|---|
| Discovery |
- Given a description of a customer's IT ecosystem, use architectural guiding principles to assess the current architecture. - Given a customer's business pain points, objectives, and budget, determine the KPIs that deliver a transformational implementation outcome. - Given a list of a customer's vision and goals, choose the appropriate products to use within Agentforce Communications. - Given a customer scenario, map and document the business process, personas, and requirements. - Given the current and expected volumes of data, document and understand platform constraints and the impact on Agentforce Communications. - Map current business processes, personas, and requirements, to native Agentforce Communications functionality and off-platform solutions. |
24% |
| Planning and Design |
- Given processes / requirements, use architectural guidelines and best practices to rationalize, model, and design a scalable product catalog - Given a delivery/implementation scenario, describe the appropriate decomposition scenarios for commercial products. - Given a set of order fulfillment requirements, design orchestration flows that align to architectural guidelines and best practices. - Given a set of order capture/quoting requirements, design quoting and order capture flows that align to architectural guidelines. - Given a set of business data requirements, create a scalable and extensible migration strategy to ensure data quality and a seamless migration. - Given a set of user stories, identify the priority, dependency and size for each story to align them to respective sprints. - Given a set of asset management requirements, design the asset management and MACD flows. |
60% |
| Delivery |
- Based on the final design for a given project, determine what can be implemented OOTB vs needing customization work. - Based on the final design for a project, determine how to deliver/implement the architecture, catalog, order capture/management components. - Create a data migration strategy considering the legacy and to-be system landscape. |
16% |
- AP-203 Prep Guide |
- AP-203 |
- Salesforce AP-203 Study Guide |
- Salesforce Salesforce Accredited Professional Certification |
- AP-203 Books |
- AP-203 Exam Cost |
- AP-203 Passing Score |
- AP-203 Syllabus |
- AP-203 Agentforce Communications Professional |
- Salesforce Agentforce Communications Professional Cert Guide |
- Agentforce Communications Professional |
- Agentforce Communications Professional Exam Books |
- Salesforce Accredited Agentforce Communications Professional |
- Agentforce Communications Professional Certification Syllabus |
- Agentforce Communications Professional Exam Prep Guide |
- Agentforce Communications Professional Exam Price |
- Agentforce Communications Professional Study Guide |
- Agentforce Communications Professional Training |
- Salesforce Agentforce Communications Professional Training |
- Agentforce Communications Professional Certification Cost |
- Salesforce Agentforce Communications Professional Books |
- Salesforce Agentforce Communications Professional Certification
