Salesforce NP-Con-101 Certification Exam Sample Questions

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Salesforce NP-Con-101 Sample Questions:

01. Why is the development manager unable to see the Template changes?
a) The development manager requires additional permissions for the new Engagement Plan Template changes.
b) Changes to Engagement Plan Templates only affect new Engagement Plans.
c) Engagement Plan Template changes need to propagate through the platform.
d) Engagement Plan Template changes must be accepted by the user on the Template detail record first.
 
02. What is an example of a Single Result Operation Rollups?
a) Total No of gifts
b) Gift Amount
c) Average Gift Amount
d) Last Gift Date
 
03. Which tool looks into the organization for any inconsistencies or errors and reports back with the type of error and a description of it?
a) NPSP Health Check
b) Data Loader
c) NPSP Reports
d) Salesforce Optimizer
 
04. If a donor pledges a donation amount and is not able to send in a payment a few months later, how would you manage to keep donation records accurate?
a) Delete payment records
b) Convert it to posted
c) Close recurring donation
d) Write-off
 
05. A nonprofit wants to track various funds in Salesforce to report on its restricted donations. Which NPSP feature should the consultant recommend?
a) Levels
b) Engagement Plans
c) General Accounting Units
d) Customizable Rollups
 
06. What are the two processes for creating custom installment periods?
(choose 2)
a) Make a new record type
b) Add the custom installment period to the actual picklist field.
c) Create a new field on the donation object
d) Create custom installment period in NPSP settings
 
07. How are Reciprocal Relationships created/determined?
(choose 2)
a) Based on Relationship Type value
b) Based on the Contact's Gender
c) Based on Contact’s primary affiliation
d) Based on Contacts memberships
 
08. While creating a contact from a lead, how do you ensure that no other records get created?
a) Check ‘No other record creation” checkbox
b) Check “Only Contact record creation” checkbox
c) Make sure “Do not create a new Opportunity upon conversion” is checked
d) Make sure the Send Email to the Owner box is unchecked.
 
09. Where should nonprofit users go to suggest new features or improvements to NPSP?
a) Trailblazer Community
b) Salesforce Help
c) Salesforce AppExchange
d) Power of Us Hub
 
10. The event manager for a nonprofit organization periodically imports a cleaned, structured list of event registrations. Now should the consultant set up the TDTM Trigger Handlers?
a) Disable Opportunity Contact Role trigger handlers.
b) Disable TDTM for specific users.
c) Disable the Trigger Handler using Apex instead of TDTM.
d) Disable TDTM for all users.
 

Answers:

Question: 01
Answer: b		 Question: 02
Answer: d		 Question: 03
Answer: a		 Question: 04
Answer: d		 Question: 05
Answer: c
Question: 06
Answer: b, d		 Question: 07
Answer: a, b		 Question: 08
Answer: c		 Question: 09
Answer: a		 Question: 10
Answer: b

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