Salesforce Slack Administrator Certification Exam Syllabus
The Salesforce Slack-Admn-201 exam preparation guide is designed to provide candidates with necessary information about the Slack Administrator exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Salesforce Certified Slack Administrator exam.
It is recommended for all the candidates to refer the Slack-Admn-201 objectives and sample questions provided in this preparation guide. The Salesforce Slack Administrator certification is mainly targeted to the candidates who want to build their career in Salesforce Administrator domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Salesforce Certified Slack Administrator exam.
Salesforce Slack-Admn-201 Exam Summary:
| Exam Name | Salesforce Certified Slack Administrator |
| Exam Code | Slack-Admn-201 |
| Exam Price |
Registration fee: USD 200 Retake fee: USD 100 |
| Duration | 105 minutes |
| Number of Questions | 65 |
| Passing Score | 65% |
| Schedule Exam |
Kryterion Webassessor Pearson Vue |
| Sample Questions | Salesforce Slack-Admn-201 Sample Questions |
| Recommended Practice | Salesforce Certified Slack Administrator Practice Test |
Salesforce Slack Administrator Syllabus:
| Section | Objectives | Weight |
|---|---|---|
| Fundamentals |
- Given a list of requirements, determine which feature to use to satisfy the requirements. - Identify the correct level of access to give a person based on a given scenario. - Identify the common responsibilities of Slack Admin and Owner roles. - Given a scenario, determine when to use each plan. |
18% |
| User Lifecycle Management |
- Given a use case or scenario, determine the correct level of access to grant to the user. - Determine the process for getting new users into the right workspace(s) and channels. - Given a scenario, determine the correct way to deactivate the user accounts. - Assess a scenario to determine the appropriate authentication and user provisioning options based on the Slack plan. - Identify the appropriate permission or role to give a user based on a scenario. - Given a scenario, determine how to manage identity provider (IdP) groups after configuration for workspace access. - Identify and assign the appropriate access level for users provisioned using Slack Connect or Guest accounts. - Given a scenario, assess if the created user group and its permissions meet the required access criteria. |
13% |
| Workspace and Org Management |
- Given a scenario, determine how to manage channels. - Assess the given scenario to determine which permission is required for management of cross-workspace channels. - Given a scenario, determine which setting needs to be adjusted to allow for all members in a workspace to access a feature. - Given a scenario, determine how to manage a user account's access to multiple workspaces. - Given a scenario, determine how to configure a Slack Connect channel. |
17% |
| App and AI Administration and Automations |
- Given a scenario, determine how to implement Slack AI. - Assess a given scenario to determine how to manage app installation and approvals. - Given a scenario, evaluate the app scopes for compliance to security policies. |
20% |
| Governance, Security and Compliance |
- Given a scenario, determine how to configure security policies. - Given a scenario, assess how to meet compliance standards for an individual's message history. - Given a scenario, determine how to track a security concern in the Enterprise Grid environment. - Given a scenario, assess and determine personally identifiable information (PII) sharing in Slack. - Given a scenario, determine when to initiate a workspace migration into Enterprise Grid. - Given a scenario, determine how to moderate conversations that violate an organization's Slack code of conduct. |
22% |
| Enabling Slack Success (Analytics and Adoption) |
- Given a scenario, determine the best ways to monitor adoption of features used by active members. - Given a scenario, assess user feedback to identify adoption challenges and usability issues. - Given a scenario, align Slack features and workflows with business unit requirements. - Given a scenario, establish a champion network to support ongoing Slack adoption. |
10% |
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- Slack-Admn-201 Syllabus |
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- Salesforce Certified Slack Administrator |
- Slack Administrator Certification Syllabus
