VMware VCAP EUC-2024 Certification Exam Syllabus

• Identify ways to manage challenging behaviors in a team
• Recognize the challenges that come with working in a team
• Identify the qualities of an effective team member
• Describe your communication style using the Johari Model
• Identify how to improve your contributions to your team

- Describe and explain VMware's recommended best practices for presenting solutions to executive management

• Describe how to tailor a presentation to align with the values of the company and the backgrounds of the stakeholders
• Identify which questions you can ask to identify how to address a problem the client wants to solve
• List the elements that are required to make a presentation as effective as possible
• Demonstrate how to build credibility with a client by delivering pitches about yourself, your team, and your company
• Identify how to properly handle objections
• List the strategies in which you can better interact with your client during a meeting

- Describe and explain architecture and components for Horizon

• List the required components for a Horizon on-premises solution
• List the required components for a Horizon Cloud solution
• Identify the primary functions of the Horizon components
• Implement the design considerations and recommendations for various Horizon components
• Analyze the use-case scenarios for various Horizon deployment options

- Describe and explain architecture and components for Workspace ONE UEM

• List the components of the Workspace ONE platform
• Identify the primary functions of the Workspace ONE components

- Describe and explain architecture and components for Workspace ONE Access

• List the components of the Workspace ONE Access
• Identify the primary functions of the Workspace ONE Access components

- Describe and explain component design

• Design a Horizon infrastructure for a given use case
• Identify the requirements of Horizon resource and management blocks
• Outline the relationships between Horizon management block components
• Identify the components of Horizon Cloud and Horizon Cloud Service on Microsoft Azure
• Implement the design considerations and recommendations for various Horizon Cloud components
• Identify the use cases for implementing multiple Horizon Cloud edges
• Design Workspace ONE UEM infrastructure for a given use case
• Design Workspace ONE Access infrastructure for a given use case
• Design hybrid solutions for Workspace ONE
• Determine which Workspace ONE components are required to support specific use cases
• Design the logical and physical architecture for your Workspace ONE solution

- Describe and explain component design for App Volumes and VMware Dynamic Environment Manager

• Describe the components of the logical architecture for App Volumes
• Implement the recommended practices when designing an application-delivery mechanism with App Volumes
• Describe the components of the logical architecture for VMware Dynamic Environment Manager
• Implement the recommended practices when designing a profile -management mechanism with VMware Dynamic Environment Manager
• Identify and describe complementary solutions

• Identify the environment resources required to support a Workspace ONE and Horizon deployment
• Validate the infrastructure services on which your Workspace ONE and Horizon components depend
• Identify the factors and design decisions that determine the sizing for ESXi hosts
• Identify the factors and design decisions regarding storage and network settings for the ESXi host
• Identify the factors and design decisions that determine Sphere HA and Sphere DRS settings for the cluster
• Identify the design decisions related to bandwidth considerations
• Discuss the implications of using load balancing

• Identify the integration tasks required to take advantage of the full potential of a Workspace ONE and Horizon deployment
• Demonstrate how to determine a service definition by combining use cases with business requirements
• Identify the steps required to configure and assemble EUC components into the services that you plan to deliver to end users
• Recognize the common service definitions addressed by VMware EUC products