VMware Workspace ONE for macOS Skills v2 Certification Exam Syllabus

• Identify the capabilities supported with macOS management through Workspace ONE.

• Identify the functionality of the Workspace ONE Intelligent Hub.
• Identify the types of applications that can be displayed in the Workspace ONE Intelligent Hub application catalog.

• Given a scenario about enrolling macOS devices, identify the enrollment option that should be used.

• Identify the steps of configuring ADE in the Workspace ONE UEM console.
• Given a user and an Apple Device Management device, identify the options that should be configured for the ADE profile.
• Identify assignment methods that can be used to assign an ADE profile to a device.
• Given a customer with security requirements, identify the steps needed to configure SAML based-authentication for custom enrollment.

• Identify the difference between single user staging and multi user staging.
• Given a scenario about staging, identify the type of staging user that should be used.
• Identify the types of macOS user accounts can be supported for multi user staging.

• Identify the pre-requisites needed to enroll a macOS device in Workspace ONE.
• Identify the information a user can provide to start Intelligent Hub enrollment.

• Identify the situation when a user profile or a device profile should be used.

- Deploy Certificates

• Given a certificate scenario, identify how the certificate should be deployed out to devices.

• Identify what is required from the Apple Business Manager portal to synch purchased content into Workspace ONE UEM for licensed distribution.
• Identify the requirements to support multiple instances of Apple Business Manager in Workspace ONE UEM.
• Given a scenario about a customer distributing app, identify the distribution method that should be used.

• Given a scenario about licenses from Apple Business Manager not being available in Workspace ONE UEM, identify how to troubleshoot the problem.
• Given a scenario about purchased applications not being able to be distributed, identify how to troubleshoot the problem.
• Identify the revocation methods available for Workspace ONE UEM console.

• Identify the extensions that can be uploaded to be used as internal applications.
• Given a scenario with a need to deploy a package immediately after enrollment, identify the type of software distribution that should be used.
• Given a scenario with a need of package that has a complex installation requirements, identify the type of software distribution that should be used.
• Identify the method to generate all files needed to distribute internal applications.

• Given a scenario about updating to a new version of an automated version, identify the expected behavior on assigned devices.
• Given a scenario about updating to a new version of an on-demand version, identify the expected behavior on assigned devices.
• Given a scenario about retiring an old version of the software, identify the expected behavior on assigned devices.

• Given a scenario about a Windows application that needs to be accessed remotely, identify the method that should be used.
• Identify the methods of connecting to a VMware Horizon desktops and applications.

• Identify the HubCLI commands that are supported.

• Identify the Workspace ONE Assist features that are supported on macOS.
• Identify the steps a user needs to take to approve a remote session on Workspace ONE Assist.

• Given a customer troubleshooting scenario, identify the Workspace ONE component that is required.

• Identify the features that require integrating Workspace ONE UEM with Workspace ONE Access.

• Given a scenario about an HR application, identify how to block access to the application on nonmanaged devices.
• Identify the conditions to designate different access policies.
• Identify how to integrate Workspace ONE UEM with Azure AD Conditional Access.

• Identify the macOS feature used to control where applications can be downloaded from.
• Identify the required information for a privacy preferences profiles.

• Identify the type of MDM profile payload required to bypass user approval for security, networking or monitoring tools.
• Identify the information that could be used to approve system extension.
• Identify the MDM profile payload that should be used to issue Kerberos tickets to devices not joined to a domain.

• Identify situations that would benefit from directory binding.

• Identify the benefits of using Intelligent Hub for encryption enforcement.
• Identify the security mechanisms available when using a Personal Recovery key.
• Identify where recovery keys are stored.

• Given a scenario where a macOS update needs to be delayed, identify the method that should be used.

• Identify the software update payload options that help to enforce macOS updates.
• Identify the method(s) that should be used to deploy macOS updated through Workspace ONE.

• Identify the capabilities supported with macOS management with Apple Business Manager.
• Identify macOS management features that require integration with Apple Business Manager.

• Given a customer troubleshooting scenario that involves tracking data over time, identify the Workspace ONE Intelligence component that should be used.

• Given a customer troubleshooting scenario that involves integrating with ticketing software, identify the Workspace ONE Intelligence component that should be used.

• Given a customer troubleshooting scenario that involves executing automating tasks, identify the Workspace ONE Intelligence component that should be used.

• Identify the types of resources can be put into a workflow.
• Identify the conditions that are available in a workflow.
• Identify the deployment methods that can be used define when a trigger will run.
• Identify the programming languages that are available for a Script resource for macOS.