Zscaler Digital Experience Administrator Certification Exam Syllabus
The Zscaler ZDXA exam preparation guide is designed to provide candidates with necessary information about the Digital Experience Administrator exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Zscaler Digital Experience Administrator Certification exam.
It is recommended for all the candidates to refer the ZDXA objectives and sample questions provided in this preparation guide. The Zscaler Digital Experience Administrator certification is mainly targeted to the candidates who want to build their career in Administrator domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Zscaler Digital Experience Administrator exam.
Zscaler ZDXA Exam Summary:
| Exam Name | Zscaler Digital Experience Administrator |
| Exam Code | ZDXA |
| Exam Price | $300 USD |
| Duration | 90 minutes |
| Number of Questions | 60 |
| Passing Score | 80% |
| Recommended Training / Books | ZDXA Study Guide |
| Schedule Exam | PEARSON VUE |
| Sample Questions | Zscaler ZDXA Sample Questions |
| Recommended Practice | Zscaler Digital Experience Administrator Certification Practice Test |
Zscaler Digital Experience Administrator Syllabus:
| Section | Objectives | Weight |
|---|---|---|
| Monitoring and Triaging Digital Experience |
- Explain the 0–100 scoring logic and how it is derived from the "lowest performing metric" among Web Probes and Cloud Paths. - Interpret the Performance Dashboard and scores to determine incident scope (single user, site, region, or widespread) and guide triage/escalation. - Understand how ZCC interacts with ZDX cloud. - Use Application view to compare the performance of different applications. - Analyze device health statistics. - Understand the basics of copilot and its usage. - Understand the value and benefits of common third- party integrations (i.e Call Quality Monitoring, ServiceNow). - Analyze Last Mile or Intermediate ISP performance and identify Network Anomalies. - Understand the significance of the ZDX API for gaining programmatic access to its features. |
30% |
| Operational Configuration and Optimization |
- Given a set of requirements, configure both Predefined Applications and Custom Applications and Managed Monitoring (Hosted Monitoring) and Real User Monitoring (RUM). - Define and differentiate between Web Probes and Cloud Path Probes and Hosted Probes. - Given a scenario, execute approved remediation/optimization scripts at scale and validate outcomes, including prerequisites, permissions, and safety considerations. - Given a set of requirements monitoring Real time application performance from a user perspective using browser based performance metrics. |
30% |
| Troubleshooting and Root Cause Analysis |
- Analyze device, network, and application telemetry to find performance issues across those tiers. - Analyze diagnostics sessions output to determine the root cause and implement remediation. - Analyze network path information to find bottlenecks through the entire path. - Use Zscaler AI to analyze data for accelerated time to resolution. - Given predefined and customized reports, analyze organization performance. - Share current state of UI Page and generate shareable URL. - Leverage ZDX Dashboards for organization wide incidents across various categories. |
30% |
| Administration and Operational Governance |
- Assign role based access control (e.g., giving the Helpdesk "Service Desk" access vs. "Super Admin"). - Configure Alert Rules and define trigger notification types. - Configure admin authentication settings for ZDX. |
10% |
- Zscaler Administrator Certification |
- ZDXA Digital Experience Administrator |
- ZDXA Prep Guide |
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- Zscaler ZDXA Study Guide |
- Zscaler Digital Experience Administrator Cert Guide |
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- ZDXA Exam Cost |
- ZDXA Passing Score |
- ZDXA Syllabus |
- Digital Experience Administrator Exam Books |
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- Digital Experience Administrator Certification Syllabus |
- Digital Experience Administrator Exam Prep Guide |
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