01. ZIdentity is federated with the corporate IdP over SAML, and users are created through SAML just-in-time provisioning when they first sign in. Service entitlements are assigned to groups. An audit finds that people who left the company months ago, and people who moved out of the Contractors group, still appear in ZIdentity with their old group memberships; none of them has signed in since.
Security requires that leavers and movers lose their Zscaler access as soon as HR changes them in the IdP.
Which change meets this requirement?
a) Keep JIT provisioning and shorten the ZPA reauthentication interval so stale users refresh sooner
b) Export the audit log to CSV each month and remove leavers' accounts by hand
c) SCIM provisioning from the IdP
d) Add a deny rule for departed users to the Admin Sign-On Policy
02. A compliance framework requires the company to keep a record of every Zscaler administrator change for three years. The ZIdentity audit log keeps entries in the portal for a limited retention period.
How should the administrator preserve the records?
a) Export the audit logs regularly to CSV or a SIEM
b) Enable Full logging on the Firewall Filtering rules that administrators create or edit
c) Export Web Insights reports for the administrators' own web traffic each month
d) Rely on the change-request tickets in the ITSM tool as the record of changes
03. For the Engineering group only, the Sandbox policy lets users download unknown files while analysis runs, a setting the CISO approved to avoid slowing builds. Cloud Sandbox has just classified build-helper.exe as malicious, and Web Insights shows that four engineers downloaded it before the verdict. The security lead wants to be sure that no device still holds a working copy.
What is the next action?
a) Change the Engineering Sandbox rule, so that unknown files are held until the verdict returns
b) Add the file's hash to a custom block list in Malware Protection
c) Resubmit the file to Cloud Sandbox and wait to confirm the verdict before anyone acts
d) Give the endpoint team the four users and the report's IOCs for cleanup
04. At 15:40 yesterday a user was blocked from supplier-catalog.example. This morning the help desk lead runs the URL test tool, sees that the site is now categorized as Business and Economy, which the policy allows, and proposes closing the ticket with that result as the explanation for yesterday's block.
How should the administrator evaluate this plan?
a) Sound, because the URL test tool also returns the rule that matched each recent transaction
b) Unsound; the explanation should come from the admin audit log, since Zscaler recategorizations are logged there
c) Unsound; the URL test shows only today's categorization, so the 15:40 transaction should be found in Web Insights for its category, rule and action
d) Unsound; Firewall Insights should be checked instead, as it records the URL Filtering rule, category and action for HTTPS sessions
05. While reviewing a Client Connector forwarding profile, an administrator sees that the ZIA action for one network type is set to Enforce Proxy.
What does this action do on that network?
a) Encapsulates all traffic in a DTLS tunnel to Zscaler
b) Points the system proxy at a defined proxy, using a PAC file or a static setting
c) Creates a loopback proxy, then tunnels browser traffic
d) Lets traffic break out directly, without Zscaler or a proxy
06. Consultants often work from hotel and conference Wi-Fi. Their laptops run Client Connector, and all of their outbound traffic is inspected by ZIA wherever they work. A penetration test shows that another device on the same hotel network can still open connections to a consultant's laptop.
Which configuration addresses this exposure?
a) A ZIA Firewall Filtering rule that blocks inbound connections to the Consultants group
b) The app profile's Zscaler Firewall option, which controls inbound traffic
c) Tunnel with Local Proxy as the off-trusted action
d) An IP Bypass in the app profile covering the hotel network's address range
07. Engineers reach a source-code application through ZPA. On the office trusted network, password sign-ins remain acceptable. Off the trusted network, security now requires that the engineer's current sign-in used MFA. The IdP puts the authentication method of each sign-in in its SAML assertion, and SCIM synchronizes users, groups and their department attribute.
An existing Allow rule already admits engineers on the office network. The administrator adds a second Allow rule below it for engineers connecting from anywhere else. Which criterion should the second rule require?
a) The SCIM department attribute equal to Engineering, kept current by synchronization
b) A device posture profile confirming disk encryption and a running antivirus agent
c) The office trusted network, matched on its DNS server and search domain
d) The SAML authentication-method attribute equal to MFA
08. Headquarters and 30 branch offices are all recognized as trusted networks by the Client Connector forwarding profile through one shared trusted network definition, Corp-Sites, and the ZPA action is Tunnel on every network type. A file server published through ZPA as the segment HQ-Files is routable directly from the headquarters LAN but not from any branch. Laptops at headquarters should reach HQ-Files directly on the LAN, while branch and remote users keep reaching it through ZPA and every other private application stays on ZPA everywhere.
Which two configurations together meet this requirement?
(Choose two.)
a) Add a ZPA Client Forwarding Policy rule that bypasses ZPA for HQ-Files when the headquarters trusted network is detected
b) Set HQ-Files Bypass to On Corporate Network
c) Set the ZPA action to None for the On-Trusted network type
d) Define HQ as a separate trusted network
e) Add the file server's IP address to the app profile's Global Bypass list
09. Developers in the ZIdentity group Dev-Tools need a different forwarding profile from other Windows users. The administrator creates a new forwarding profile, Dev-TWLP, that uses Tunnel with Local Proxy on every network type. All other Windows users must keep the existing forwarding profile, which the default Windows app profile references. A week later, Dev-Tools laptops still use the old forwarding behavior.
What is the next step?
a) Point the default Windows app profile at Dev-TWLP
b) Add Dev-Tools as a user or group criterion inside the Dev-TWLP forwarding profile
c) Define the developers' office subnet as a trusted network for Dev-TWLP
d) Create a Windows app profile targeted to Dev-Tools that references Dev-TWLP
10. Researchers must use a partner's data portal, and the security team has verified the partner and the portal. URL Filtering allows the portal's category, but every visit is blocked, and Web Insights records:
Action: Blocked | Policy: Advanced Threat Protection | Reason: Suspicious content
SSL/TLS inspection is enabled, and DLP must keep inspecting the files that researchers upload to the portal.
Which configuration lets researchers use the portal?
a) A security exception that excludes the portal's URL from threat scanning
b) A URL Filtering rule allowing the portal for the Researchers group at the top
c) Relaxing the Advanced Threat Protection suspicious-content setting for all users
d) An SSL bypass for all of the portal's domains through a custom URL category